Political
Leader Winston Dookeran has shown the desperate need for alternative
dispute resolution.
Kenneth Boulding, on the publication of the first issue of the Journal
of Conflict Resolution (1957) stated: “The reasons which have
led us to this enterprise may be summed up in two propositions.
“The first is that by far the most important practical problem
facing the world today is that of international relations -- more
specifically the prevention of global war.
“The second is that if intellectual progress is to be made
in this area, the study of international relations must be made
interdisciplinary, drawing its discourse from all the social services
and even further.”
Thus we had the advent of conflict resolutions -- an idea our leaders
will do well to adopt.
This column is dedicated to bringing enlightenment on the issue
of dispute resolution and hope that our leaders will make use of
the methods outlined below.
It is not an attempt to castigate any particular side or party.
One of Boulding’s most influential ideas has to do with the
concept of power.
In everyday usage, the term “power” is ambiguous.
On the one hand it means the power to command, order, enforce --
coercive or hard power.
On the other, it means the power to induce co-operation, to legitimise,
to inspire -- persuasive or soft power.
Hard power has always been important in violent conflict, but soft
power may be more important in conflicts managed peacefully.
Boulding (1989) calls the former threat power (do what I want or
I will do what you don’t want).
Following earlier theorists of management-labour negotiations, he
distinguished between two forms of soft power: exchange power, associated
with bargaining and the compromising approach (do what I want and
I will do what you want); and integrative power, associated with
persuasion and transformative long-term problem-solving (together
we can do something that is better for both of us).
Conflict resolvers try to shift emphasis away from the use of threat
power and towards the use of exchange and integrative power. Third
parties, like politicians and governments, may use all these forms
of power.
Incompatible interests are not the only things at issue in more
severe conflicts.
Conflicts last longer and are more deeply rooted than disputes.
They tend to arise over non-negotiable issues such as fundamental
human needs, intolerable moral differences, or high-stakes distributional
issues regarding essential resources, such as money, water, or land.
To truly resolve a conflict, the solution must go beyond just satisfying
the parties’ interests as in dispute settlement.
To end or resolve a long-term conflict, a relatively stable solution
that identifies and deals with the underlying sources of the conflict
must be found.
This is a more difficult task than simple dispute settlement, because
resolution means going beyond negotiating interests to meet all
sides’ basic needs, while simultaneously finding a way to
respect their underlying values and identities.
However, some of the same intervention processes used in dispute
settlement (i.e., mediation) are also used to achieve resolution.
True conflict resolution requires a more analytical, problem-solving
approach than dispute settlement.
The main difference is that resolution requires identifying the
causal factors behind the conflict, and finding ways to deal with
them.
On the other hand, settlement is simply aimed at ending a dispute
as quickly and amicably as possible.
This means that it is possible to settle a dispute that exists within
the context of a larger conflict, without resolving the overall
conflict.
This occurs when a dispute is settled, but the underlying causes
of the conflict are not addressed.
There are many reasons why underlying causes of conflict may not
be addressed.
Often, the underlying causes of conflict are embedded in the institutional
structure of society.
Achieving complete resolution of a conflict can require making significant
socio-economic or political changes that restructure society in
a more just or inclusive way.
Changing societal structures, such as the distribution of wealth
in society, is a difficult thing to do and can take decades to accomplish.
Thus, fully resolving conflict can be a long, laborious process.
As a result there are other conceptions of ways to deal with, but
not necessarily “resolve,” conflicts.
Conflict management involves the control, but not resolution, of
a long-term or deep-rooted conflict.
This is the approach taken when complete resolution seems to be
impossible, yet something needs to be done.
In cases of resolution-resistant or even intractable conflict, it
is possible to manage the situation in ways that make it more constructive
and less destructive.
The goal of conflict management is to intervene in ways that make
the ongoing conflict more beneficial and less damaging to all sides.
A number of conflict theorists and practitioners, including John
Paul Lederach, advocate the pursuit of conflict transformation,
as opposed to “conflict resolution” or “conflict
management.”
Conflict transformation is different from the other two, Lederach
asserts, because it reflects a better understanding of the nature
of conflict itself.
“Conflict resolution” implies that conflict is bad,
and is therefore something that should be ended.
It also assumes that conflict is a short-term phenomenon that can
be “resolved” permanently through mediation or other
intervention processes.
“Conflict management” correctly assumes that conflicts
are long-term processes that often cannot be quickly resolved.
The problem with the notion of “management,” however,
is that it suggests that people can be directed or controlled as
if they were physical objects.
In addition, “management” suggests that the goal is
the reduction or control of volatility, rather than dealing with
the real source of the problem.
Conflict transformation, as described by Lederach, does not suggest
that we simply eliminate or control conflict, but rather that we
recognize and work with its dialectic nature.”
First, Lederach argues that social conflict is a natural occurrence
between humans who are involved in relationships.
Once conflict occurs, it changes or transforms those events, people,
and relationships that created the initial conflict.
Thus, the cause-and-effect relationship goes both ways -- from the
people and the relationships to the conflict and back to the people
and relationships.
In this sense, “conflict transformation” is a term that
describes the natural process of conflict.
Conflicts change relationships in predictable ways, altering communication
patterns and patterns of social organisation, altering images of
the self and of the other.
Conflict transformation is also a prescriptive concept.
It suggests that the destructive consequences of a conflict can
be modified or transformed so that self-images, relationships, and
social structures improve as a result of conflict instead of being
harmed by it.
Usually, this involves transforming perceptions of issues, actions,
and other people or groups.
Conflict usually transforms perceptions by accentuating the differences
between people and positions.
Lederach believes that effective conflict transformation can utilise
this highlighting of differences in a constructive way, and can
improve mutual understanding.
From the perspective of conflict transformation, intervention has
been successful if each group gains a relatively accurate understanding
of the other.
In the end, improving understanding is the objective of conflict
transformation, in spite of parties differing or even irreconcilable
interests, values, and needs.
The purpose of this column is to instruct our leaders in ways available
to achieve conflict resolution.
The citizenry demand that leaders, in whatever sphere adopt an approach
that will be beneficial to the collective, or what is referred to
as the greater good.
Common sense and an open mind is what are required in times like
these.
A crucial point must be made: neither Dookeran nor Panday alone
can win the hearts and minds of the people, so let us hope that
they are not deluded by other extraneous information.
Good sense must prevail. |